How do I cancel my subscription?

We are sorry to hear you want to cancel. If you have any concerns or questions that we can answer to make your experience better, we would love to help.

If you still want to cancel, there are two ways to do this.

1) You can do it on your own by first logging into your account.

1) Go to the "GROWNUPS" bottom on the top right of the homepage to access the drop down menu and click on the "Membership" button.

2) Select Cancel Account. Click the Cancel Account button.

3) A pop-up will appear letting you know how much time you have left in your subscription. You can choose to cancel after your subscription ends, or cancel immediately. If you choose to cancel immediately, all your associated profiles will no longer have access. Once you click cancel, an email will be sent to confirm your cancelled account.
Alternatively, you can reach us by calling our customer service line at:

US Phone: 1-888-551-5901

Canadian Phone: 1-888-551-5902

Or send us an email explaining why you would like to cancel your subscription.

If you have any questions or concerns, just send us an email or call us and we will get back to you shortly. :)

We will miss you! 

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